Walls, metal bookcases, and electronics that emit radio signals can weaken the wireless signal. If the wireless icon shows a weak signal status, move closer to the router or range extender until a strong signal displays. Mobile device connection: Check the network signal strength. If it is off or flashing, the printer is not connected to the Printer connection: If the wireless light or icon is solid and blue, the printer is connected to the network. Move the printer and the mobile device within eight meters (26 feet) of the router or range extender, and then check the connection Status displays next to the network name when connected. If the network status is not connected, connect to your network, and then check the status again. The Edge or Wireless light is sold blue when it successfully connectsįrom the System Apps list, select Print Spooler or Storage > Print Spooler, and then tap Clear Data or Force Stop.Ī printer connection cannot be established over public or guest networks that allow guest logins used in schools, hotels, Within 2 minutes, pressĪnd hold the WPS button on your router until the connection process begins. HP DeskJet 6000, 6400, ENVY 6000, 6400, and Tango printers: Press and hold the Wi-Fi and Power buttons on the back of the printer for 3 seconds until the Edge or Wireless light starts flashing. The Wi-Fi light is sold blue when it successfully connects to Within 2 minutes, press and hold the WPS button on your router until the connection process begins. Printers without a touchscreen control panel: Press and hold the Wi-Fi button for 5 seconds until the light starts flashing. Printers with a touchscreen control panel: One the control panel, open the Setup, Network, or Wireless Settings menu, select Wireless Setup Wizard, and then follow the prompts to connect the printer. (WPS) to the connect printer to the internet. Place the printer within range of the Wi-Fi router signal, and then use the Wireless Setup Wizard or Wi-Fi Protected Setup Reconnect the USB cable to the printer, and then connect the other end directly into a USB port on the computer. If the cable is the correct length and not damaged, continue with these steps. If the cable is too long or damaged, replace it. Make sure the cable is no longer than 3 m (9 ft 10 in) and free from damage such as fraying or severe bending. If the issue persists, continue with these steps.ĭisconnect the USB cable from the printer and computer. Click Add printer or the Add icon if necessary, and then follow the prompts to set up a USB connection. After the restart, open the HP Smart app. If there are updates, follow the prompts to update and restart the Mac. If there are no updates, continue with these steps. On your Mac, click the Spotlight icon to search for and open Software Update. For more information, go to HP printer setup (HP Smart app). Set up the printer over a Wi-Fi or Ethernet connection to access advanced features. An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection.
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